Contacting Customer Support
Chat with a Customer Support Advisor
Support with the Claris platform
Support with integrating with Apple School Manager
Standard and Priority Support programs
General Enquiries
Contacting Customer Support via Chat (English Only)
You can chat online with our Customer Support team (available to from 7am-5pm PT Monday-Friday)
Click here
Book a meeting with Customer Support (English Only)
Find a convenient time to meet with a Customer Support advisor over Webex (available 8am-5pm PT Monday-Friday)
Click here
For assistance with Claris Connect for Apple School Manager, book a meeting with a Customer Support specialist (available 5am-5pm PT)
Click here
Contacting Customer Support via Email
Contacting Customer Support Via Phone
| Locale | Toll Free Number | Local Number |
| North America | 800 325 2747 | +1 408 727 8227 |
| United Kingdom | 0808 501 5825 | +44 203 917 4306 |
| Austria | +43 800 070 6144 | |
| Belgium | | +32 78 15 52 26 |
| France | 0805 104 885 | +33 1 75 85 97 64 |
| Germany | +49 800 000 4226 | +49 89 1 43 79 832 |
| Italy | | +39 848 782 108 |
| Netherlands | | +31 308 993 023 |
| Spain | | +34 931 224 701 |
| Sweden | | +46 31 76 74 046 |
| Switzerland | | +41 4355 79035 |
| EMEA Other Countries | | +44 203 870 2800 |
| Asia-Pacific | | +61 280 156 243 |
Claris Connect for Apple School Manager
For those customers using Apple School Manager please use the following contact information in order to get dedicated support.
More information can be found at asm.claris.com
General Enquiries
All customer support teams are available during local business hours (normally 9am-5pm, except for public holidays).
Customer Support teams are available for FileMaker Cloud and Claris Connect 24 hours a day, 7 days per week. (support is provided in English)
Standard Support
Accessing Standard Support
Priority Support
Accessing Priority Support
Supported Products
Support Policy, Support Products and End of Life Products
